Ashwagandha Extract

Delivery Service

Ayurthlete delivers all products using Australia Post.

Shipping Costs

• Standard Shipping: $7.70 AUD

• Express Shipping: $9.90 AUD

• FREE Express Shipping on all orders over $99 (within Australia only)

Dispatch & Delivery Times

• Orders are usually dispatched within 2 business days.

• Estimated delivery times (within Australia):

  • Express Post: 1–2 business days

  • Regular Post: 2–5 business days

• Actual delivery times may vary depending on your location.

Shipping Destinations

We ship products Australia-wide and internationally.

Note:
When shipping to countries outside Australia, customs duties and local taxes may apply and are not included in our prices. Please check with your local customs authority before placing your order.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

 To be eligible for a return, your item must be in the same condition that you received it, if it was a non-perishable item (not a food or supplement), it must be returned unworn or unused, with tags, and in its original packaging. You’ll also need to attach the receipt or proof of purchase.

 To claim the 30 day money back guarantee on our shilajit resin, you must include proof of use for 14 consecutive days as we want you to first taste the results with confidence.

To start a return, you can contact us at Info@ayurthlete.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Info@ayurthlete.com

 Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.