Privacy Policy

Introduction

Westmount Trading Pty Ltd (ACN 685 955 579) trading as Ayurthlete ("We", "Us", "Our") recognises the importance of protecting your privacy and personal information.

This Privacy Policy explains how your personal information is collected, used, disclosed, and protected—whether through our website https://ayurthlete.com, directly from you, or through other means.

We comply with:

  • The Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs)

  • The General Data Protection Regulation (EU) (GDPR) for users located in the European Union

What is Personal Information?

Personal information refers to any information that can identify you, including but not limited to:

  • Full name, address, phone number, email address

  • Profession or occupation

  • Payment details, identification documents, and medical data

We may also collect non-personal or aggregated data (e.g. anonymous survey answers or website usage).

Information We May Collect

  • Names and contact details

  • Billing/shipping addresses

  • Payment and banking details

  • Identification and medical info

  • Social media and website usage info

  • Business information

  • IP address, browser type, and device info

Why We Collect Your Information

We collect your information to:

  • Provide and manage our products/services

  • Respond to inquiries or support requests

  • Personalize your website experience

  • Conduct marketing and promotional activities

  • Fulfill legal and regulatory obligations

  • Conduct internal operations and analysis

How We Collect Personal Information

We may collect your data through:

  • Online forms and website usage

  • Product/service inquiries and transactions

  • Social media interactions and ads

  • Analytics tools (e.g. Google Analytics, Facebook Pixel)

  • Phone calls, emails, or third-party service providers

Consequences of Not Providing Information

If you choose not to share your information, we may be unable to:

  • Deliver our products or services

  • Send updates or offers

  • Tailor your experience on our website

Cookies & Tracking

We use cookies and web tracking (e.g. Google Analytics, Facebook Pixel) to:

  • Analyze website traffic and user behavior

  • Improve site performance and user experience

  • Retarget ads and marketing content
    Cookies do not collect personal information. You may disable cookies via your browser settings.

Security

We take reasonable steps to protect your data from:

  • Misuse, loss, or unauthorized access

  • Disclosure or alteration

Data transmission over the internet carries some risk. Any personal info submitted online is at your own risk.

Third-Party Links

We may include links to third-party websites.
We are not responsible for their privacy practices or content. Please review their privacy policies before submitting information.

Who We Disclose Information To

We may share your personal info with:

  • Internal staff and service providers (e.g. hosting, IT, couriers, payment processors)

  • Marketing partners and analytics platforms

  • Law enforcement or government bodies when required by law

  • A buyer or successor in the event of a business sale or restructure

We ensure all third parties comply with our Privacy Policy standards.

Direct Marketing

You may receive promotional messages from us via:

  • Email, SMS, or post
    You can opt out at any time by:

  • Emailing info@ayurthlete.com

  • Clicking “Unsubscribe” in our communications

We do not sell or share your data with third parties for their marketing use.

Data Retention

We retain your data only as long as necessary for business or legal purposes, including:

  • Tax and financial regulations (minimum 5 years in Australia)

  • Internal records or support services

In some cases, we may anonymize your data for research purposes.

Access & Correction

You may request access or changes to your personal data by contacting us at info@ayurthlete.com.
We’ll respond in a reasonable time and may charge a small fee for processing your request.

We may decline access in some situations (e.g., privacy conflicts), but will explain why if so.

Withdrawing Consent

To withdraw your consent to this policy or request deletion of your data:

  • Email our Data Protection Officer at info@ayurthlete.com
    Please note: withdrawing consent may limit your access to our services.

Data Breaches

In the event of a data breach, we will:

  • Take immediate remedial steps

  • Notify the Office of the Australian Information Commissioner (OAIC) if necessary

  • Notify you if there is any risk of serious harm

Complaints

If you believe your privacy has been breached:

  • Contact us at info@ayurthlete.com
    We will treat your complaint confidentially and aim to resolve it promptly.

Changes to This Policy

This Privacy Policy may change from time to time.
All updates will be posted on our website. We recommend checking this page regularly to stay informed.